Help Center

Download the Donora app, browse fundraise, and tap "Donate". You can donate any amount using card, Apple Pay, or Google Pay. 100% of your donation goes to the fundraise.

Yes. All payments are processed through industry-standard encrypted payment providers. Your card details are never stored on our servers.

Yes. After every donation, you'll receive a confirmation email with a receipt. You can also view your donation history in the app.

Watch a short ad in the Donora app and we donate 0.005 EUR on your behalf. It's completely free to you — advertisers pay for the help.

You can watch up to 20 ads per day, generating up to 0.10 EUR in donations daily.

Every fundraise goes through our AI verification process which checks story consistency, identity documents, and risk signals before assigning a Trust Score from 0–100.

We investigate every report within 24 hours. If fraud is confirmed, the fundraise is removed and donors are refunded.

You can browse fundraise without an account, but you'll need to create a free account to donate or track your help.

Go to Settings → Account → Delete Account in the app. Your data will be permanently deleted within 30 days.